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Calgary, AB
HQ
NOW HIRING: Assistant Manager
View below the job description here and apply using the APPLY NOW button.
- Independent Contractor status, meaning you will be responsible for your own deductions & contributions (tax, CPP, etc)
- $15-20 an hour PLUS BONUSES
- 20-40 hours a week
The role of the Assistant Manager is to support and sometimes independently handle all of the duties and responsibilities of the General Manager. The Assistant Manager will serve as a liaison between customers, installers, and management. This position is responsible for customer service, consultations, estimates, shop upkeep, in addition to project and team management.
The individual hired for this position is a team player who enjoys working with customers and team members; excellent communication and a positive attitude is vital for this position.
Opportunity for advancement will be available within first 2 years.
- Knowledge of auto tint films, paint protection films, vinyl wraps, ceramic coating and detailing required
- Candidates with experience in any or all five of the above services will be given priority
- Valid Class 5 Drivers License (required)
- Minimum 2 years in-person, consultative sales experience (required)
- Great attention to detail
- Goal oriented
- Highly organized
- Punctual
- Reliable and Dependable
- Strong work ethic
- Able to work independently (unsupervised) and in a team setting with others
- Must have the ability to explain and make recommendations to clients when needed
- Must be able to manage scheduling and manage installers (team members) and customer projects
- Welcome guests and deliver 5-star service.
- Use comprehensive knowledge of company’s products and services to be able to handle sales, give estimates, schedule appointments, conduct walk-around inspections, collect payments, and coordinate projects.
- Learn company procedures and policies and be able to implement them in day-to-day operations.
- Create efficiencies in planning projects, scheduling, and assigning tasks.
- Greet customers in a timely, professional and engaging manner in person and over the phone.
- Shows commitment to the success of the company by continuously looking for ways to improve personal skills and the company as a whole.
- Assists management with quality control, ordering, correspondence, and hospitalities.
- Facilitates acquisition of materials and supplies for the team.
- Monitors stock and inventory on a daily basis.
- Must be able to work 4 and/or 8 hour shifts
- Day and evening shifts
- Wednesday-Sunday shifts (may change later as we grow further)
- 20-40 hours a week, with the opportunity to get paid bonuses depending on store performance
Every client (/customer) is taken through an appropriate check-in process and offered all applicable upsell and cross-sells based on their needs.
- Casual dress code with company sweatshirt, t-shirt, or hoodie
- Listen to music while you work
- Free on-site parking
- Company discount
- Company events
- Discounted or free food
- Flexible schedule
- Company-provided training (we’ll pay for this, you just have to attend, learn, pass assessments, and implement your new skills as you complete trainings)
- Tools and initial training will be provided
- Friends & family discount
- Opportunity for full-time employee status PLUS promotions after first 6 months
- Bonuses available
- Lead a growing, driven team in a dynamic environment
- Work at an organization that is looking to push the boundaries of the automotive service industry
- On-site and off-site training will be available
- Opportunity to become a part-owner and/or open your own location will be granted to the right candidate after 2 years of working with Tap And Wrap or any of it’s related companies