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Warranty

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From the Promise of a Lifetime to Extended Coverage, here’s the Tap and Wrap Warranty explained. 

PPF Warranty Overview

PPF Scenario
10 Yr Material Warranty
Lifetime Workmanship Warranty
No Fault Warranty
Bubbling, Discoloration, Cracking, Blistering, Peeling, Delamination
Manufacturer Defects
Improper installation
3rd Party Damage
Damage from pressure washing film edges
Damage from rock chips or road debris
Different film type/shade

PPF Warranty Details

What sets Tap and Wrap apart from all other PPF shops is our hassle-free, 10-year material warranty + lifetime workmanship warranty.

Simply put: if your PPF install has any issues with defective materials, any XPEL shop in the world will replace it for free within 10 years of the install date. If there are any labour issues ever, we’ll fix or replace it for free. 

Our clients enjoy the peace of mind knowing that any discoloration, cracking, blistering, bubbling, peeling, and/or delamination when installed by a Tap and Wrap installer will be replaced at absolutely no charge, as long as it fits within the criteria below.

Our 10 Year Warranty is FREE and covers defective films. Our Lifetime Workmanship Warranty is also FREE and covers defective installation or errors in the workmanship.

10 Year Material Warranty covers:

Bubbling, discoloration, cracking, blistering, peeling, and/or delamination;
Manufacturer defects;

10 Year Material Warranty does not cover:

Damage to the film caused by pets, children, or other third parties;
Damage to the film caused by pressure washing directly on the film edges;
Damage to the film caused by rock chips or other road debris;
Improper installation;
Replacement in a different film type or shade than the originally installed film;
Damage caused to the film from breakage or cracking of body panel, caused by vandalism or accidents.

Conditions & exclusions:

10 Year Warranties cover PPF work done by Tap And Wrap installers in Calgary, AB
Vehicle owner must provide proof of purchase from Tap And Wrap
10 Year Warranty covers film removal and replacement of the PPF
The same type and shade of film must be installed

Lifetime Workmanship Warranty covers:

Any issues due to improper install (such as bubbles, peeling, delamination)

Lifetime Workmanship Warranty does not cover:

Damage to the film caused by pets, children, or other third parties;
Damage to the film caused by pressure washing directly on the film edges;
Damage to the film caused by rock chips or other road debris;
Replacement in a different film type or shade than the originally installed film;
Damage caused to the film from breakage or cracking of body panel, caused by vandalism or accidents.

How to start a claim:

All our clients get FREE 10 Year Material Warranty + Lifetime Workmanship Warranty on their PPF installation at Tap And Wrap.

In the event that you’re eligible for coverage, your film will be fully replaced at no charge through Tap And Wrap.

Click the button below to start a warranty claim. Please ensure you have a copy of your receipt/invoice from your original installation ready when starting your claim.

PPF No-Fault Replacement Warranty Details

We help our clients protect their investment from everything the 10-year Warranty DOES NOT cover – with a No-Fault Warranty. The film is usually installed on the exterior panels of the vehicle, so it is possible for third-party damage or deep scratches to occur. Whether it is from parking lot door dings, accidents, pressure washing, or any fault of a 3rd party, the No-Fault Replacement Warranty will cover it.

With this new “NO FAULT REPLACEMENT WARRANTY” you will be able to replace your PPF on up to 2 body panels per purchased warranty, for whatever reason.

If you decide you want to go gloss or satin, this warranty covers the removal and re-install of PPF on upto 2 body panels per purchased warranty.

No-Fault Replacement Warranty covers:

Damage to the film caused by scratches, accidents, or other third parties;
Replacement in the same or different film type or shade than the originally installed film;
Damage caused to the film from breakage or cracking of body panels, caused by vandalism or accidents;
Damage caused to the film by pressure washing directly on the edges;
Damage caused to the film by rock chips or other road debris;
Covers up to 2 body panels per purchased warranty

No-Fault Replacement Warranty does not cover:

Film installs done by other shops
Glass replacement or any automotive repair work other than our original installation;

Conditions & exclusions:

No-Fault Replacement Warranty is extended to the original purchaser indefinitely as long as they still own the specific vehicle that was originally worked on by Tap And Wrap
No-Fault Replacement Warranties can only be redeemed one time. Once redeemed, additional warranties after your replacement service
Valid as long as the vehicle is legally registered (does not cover totalled or unregistered vehicles)

How to start a claim:

No-Fault Replacement Warranty is available upon request during your PPF film installation at Tap And Wrap.

In the event that you’re eligible for coverage, your Paint Protection Film with be fully replaced at no charge (following the criteria) through No-Fault Replacement Warranty.

Click the button below to start a warranty claim. Please ensure you have a copy of your receipt/invoice from your original installation ready when starting your claim.

Clearplex Windshield Protection Film Warranty

Madico does not recommend installing ClearPlex windshield protection film on damaged glass with chips, bullseyes or deep scratches. 

Glass should be repaired prior to installation for best film adhesion. 

Manufacturer’s Defect Limited Warranty: Various provisions in this Manufacturer’s Defect Limited Warranty (the “Limited Warranty”) regulate coverage. Read the entire Warranty carefully to determine your rights and duties and our obligations with respect to this Warranty. 

Madico, Inc., the manufacturer of ClearPlex Windshield Protection Film (“the Product”), warrants to the original retail purchaser of the Product, that when the Product is maintained according to the Product Care Requirements on the front of this Warranty, it will be free of discernible manufacturing defects, including but not limited to substantial yellowing, cracking, bubbling or peeling, for a period of 18 months or 18,000 miles, whichever comes first, from the date of purchase of the Product (the “Limited Warranty Period”). This Limited Warranty only applies to the original purchaser of the Product, and the original application of the Product to the vehicle described in this Limited Warranty, and is not transferable or assignable, by operation of law or otherwise. There are no warranties other than this Limited Warranty, and all other warranties, express or implied, including any implied warranties of fitness for a particular purpose or of merchantability, are specifically disclaimed. 

In the event that the Product is determined by Madico to be defective, Madico will replace the defective film by delivering replacement film to any Madico certified installer of the product, as designated by the claimant. This shall be Madico’s only obligation under this Limited Warranty. Madico is not responsible for the cost of re-installation of the Product. In no event shall Madico be liable or responsible for any loss or damage, including, without limitation, direct, indirect or consequential damages, even if Madico is advised of the potential for such damages. This Limited Warranty shall be void if the Product has been subject to abuse, improper installation and/or care in contravention of the film care instructions on page one of this warranty. This Limited Warranty gives you specific legal rights and you may also have other rights which vary by country, region, state, department, prefecture, province, county, or city. 

Exclusions: This Warranty only covers discernible manufacturing defects in the Product as defined above, and does not cover existing glass damage or damage that is caused by or results from (a) deterioration of the Product due to normal wear (windshield wiper scratching is considered normal wear), accident, collision, negligence, misuse, abuse, neglect, mishandling, alteration, modification, customization or vandalism, (b) sandstorms, hail, tornadoes, hurricanes, (c) any use of the vehicle on dirt roads, mining roads, gravel roads (off-road), (d) chemicals and caustic materials, (e) falling objects, (f) cleaning or scrubbing the product on the windshield with abrasive material, (g) any usage of a power washer on the windshield, (h) fraudulent claims, (i) installation by anyone other than a Madico approved ClearPlex Windshield Film installer, (j) misapplication or faulty installation, or (k) cosmetic damage. 

Limitations: No agent, representative, installer, dealer or employee has the authority to alter, extend, limit, modify, or increase the obligations or limitations of this Limited Warranty. The installer of the Product is NOT an employee or agent of Madico, Inc. The installer is solely responsible for any defects that result from improper installation, or from any modifications or repairs made to your vehicle in connection with the installation of the Product. 

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Located at:

4505 1 St SE
Calgary, AB T2G 2L2

We’re located just two blocks southeast of Macleod Trail and 42 Ave SE.

*10 minutes from downtown*
*3 minutes from Chinook Mall*

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